Star Charge
Powering Tomorrow, Start Today

The service platform for EV charging operations

AI-powered servicing, preventive maintenance, diagnostics, and field troubleshooting — one platform for Star Charge teams and customer workspaces.

Get StartedOpen Workspace

24/7

AI Triage

< 2 min

Avg Response

99.5%

Uptime Target

AI-Powered Servicing

Charger logs, events, and case notes become faster triage, clearer summaries, and guided support actions — automatically.

Preventive Maintenance

Routine servicing workflows, recurring failure detection, and shared maintenance knowledge across every workspace.

Diagnostics & Troubleshooting

Structured engineer review, charger connection context, remote diagnostics, and field-ready reference material.

Service Access

Open your workspace

Enter your workspace slug to go directly to your tenant dashboard.

https://

URL format: your-workspace.support.starchargeamericas.com

First time here?

Ask your workspace admin for your tenant URL and invitation email.

Why Teams Use It

  • Purpose-built for Star Charge operations — servicing, preventative maintenance, and field troubleshooting in one place.
  • Human-in-the-loop review for every AI response before it reaches a customer or field team.
  • Multi-tenant access designed for site operators, workspace admins, and Star Charge engineers.